Need help with Blurby? We're here to assist you with any questions or issues you may have.
Send us an email and we'll get back to you as soon as possible. We typically respond within 24 hours during business days.
support@explainx.aiBlurby processes everything locally on your device. We don't capture, store, or transmit any of your sensitive information, API keys, passwords, or screen content. Your privacy is our priority.
Since all data processing happens locally on your device, we cannot be held responsible for any data exposure or privacy issues that may occur. Blurby is a tool to help protect your privacy, but you remain responsible for your own data security practices.
We aim to respond to all support emails within 24 hours during business days (Monday-Friday, 9 AM - 6 PM EST). For urgent issues, please include "URGENT" in your email subject line.
All processing happens locally on your device. Your sensitive data never leaves your computer, ensuring complete privacy and security. We don't store or transmit any of your information.
Blurby works with all major screen sharing platforms including Zoom, Google Meet, Microsoft Teams, Discord, and any screen recording software.
If you encounter any issues, please email us at support@explainx.ai with details about the problem. Include your browser version and operating system for faster troubleshooting.
Yes, we offer a 30-day money-back guarantee. If you're not satisfied with Blurby, contact us within 30 days of purchase for a full refund.
Send us an email at support@explainx.ai with details about the bug or feature request. We appreciate your feedback and use it to improve Blurby.